Legal
Privacy Policy — Circlance
Circlance (“we,” “our,” or “us”) is a payment bridge. Through circlance.com, you can pay fees, applications, and subscriptions abroad using payment methods you already use at home, such as mobile money, bank transfer, or crypto. This privacy policy explains what data we collect through this website and our payment service, why we need it, how we use it, and your rights regarding your information.
Summary
We collect the data needed to run the website, the waitlist, and your payments, plus usage analytics to improve the website. We do not sell your personal data.
1. Data we collect and how we use it
| Data | Why |
|---|---|
| Email address (waitlist) | To tell you when web payments open. We store it with the page you joined from, the time you joined, and your browser’s user-agent string. |
| Email address or phone number (sign-in) | To identify you and secure your account |
| Display name | To show who is signed in |
| Country | To show you the payment methods available where you are |
| Identity verification level and status | Identity checks scale with the size of your payment. We keep a record of your verification level so small payments stay quick and larger ones get a closer look. |
| Payment details | What you are paying for, the amount, the fees, and the payment status, so we can complete the payment and show you its progress |
| Usage data (analytics) | Pages you visit, how you use them, your approximate location, and device and browser information, so we can understand how the website is used and improve it |
2. Who we share data with
- Licensed payment partners: We route your payment through regulated, licensed payment partners in the countries we serve. They receive the information needed to collect and complete your payment.
- The institution you are paying: We pass on the details the institution needs to credit your payment.
- Service providers: We use Google Firebase for sign-in, data storage, and website analytics (Google Analytics for Firebase), and Google reCAPTCHA to protect phone number sign-in from abuse. Each provider has its own privacy policy.
We do not sell your personal data, and we do not share it with advertisers.
3. Cookies, analytics, and browser storage
This website does not show ads and does not use advertising cookies. When you sign in, your browser stores a session so you stay signed in. Google reCAPTCHA may set its own cookies when you sign in with a phone number.
We use Google Analytics for Firebase to understand how visitors use the website. It sets cookies and collects usage data such as the pages you visit, your approximate location, and your device and browser. We use this data only to measure and improve the website, not for advertising. Google describes how it uses this data at https://policies.google.com/technologies/partner-sites. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser.
4. Security
- Encryption in transit: All data sent over the internet uses HTTPS (TLS).
- Payment credentials: Payment credentials move through encrypted, one-time channels between our systems. They are never written to a log and never stored longer than the payment itself takes.
- Access control: Requests to our payment service must carry your signed-in session, so only you (and our backend) can access your payment data.
5. Data retention
- Waitlist: We keep your waitlist email until you ask us to remove it.
- Account and payment records: We keep these for as long as your account exists and for as long as the law requires us to keep payment records.
6. Your rights
- Access and portability: We can provide your data in a standard format upon request.
- Correction: You can ask us to correct data that is wrong.
- Deletion: You can ask us to delete your account, your waitlist entry, or both. We may keep payment records that the law requires us to retain.
To make any of these requests, please contact Circlance support.
7. Children’s privacy
Circlance is not intended for users under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact Circlance support.
8. Changes to this policy
We may update this privacy policy from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page. Continued use of the website or payment service after changes constitutes acceptance of the updated policy.
9. Contact us
If you have questions about this privacy policy or your data, please contact Circlance support.